Privacy Policy

Introduction

MapSorix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect only the information necessary to provide our services:

• Personal Information: Name, email address, and phone number that you voluntarily provide through our contact form
• Technical Information: IP address, browser type, and device information automatically collected when you visit our website
• Project Information: Details you share during consultations and project engagements

We do NOT use analytics tools, tracking pixels, or advertising cookies at this time.

Cookies and Tracking Technologies

We do NOT use cookies or tracking technologies on our website.

Specifically, we do NOT use:

• Analytics cookies (Google Analytics, etc.)
• Marketing or advertising cookies
• Social media tracking pixels
• Browser localStorage or sessionStorage
• Third-party tracking scripts

Third-Party Services: Our contact form uses Formspree, which may set minimal functional cookies for spam protection and form submission. These are not used for tracking or advertising purposes.

If we implement cookies or tracking in the future, we will update this policy and implement a cookie consent banner to comply with privacy regulations.

How We Use Your Information

We use the information you provide solely for:

• Responding to your inquiries and providing customer support
• Communicating about project engagements and deliverables
• Sending project updates and service-related communications
• Improving our services based on feedback
• Complying with legal obligations

We will NOT send you marketing communications unless you explicitly opt-in to receive them.

Information Sharing and Third Parties

We do NOT sell, trade, or rent your personal information to third parties. Period.

We only share information with:

• Formspree: Our contact form service provider, used solely to process form submissions
• Email Providers: To send you responses to your inquiries
• Legal Authorities: If required by law or to protect our legal rights

All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact Form Submissions: Stored for up to 2 years or until request is resolved
• Project Files and Communications: Retained for the project duration plus 1 year
• Email Communications: Standard business record retention (typically 7 years)

You may request deletion of your personal information at any time by contacting us, subject to legal obligations requiring us to retain certain records.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure form submission through Formspree
• Limited access to personal information (need-to-know basis)
• Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights under privacy laws (GDPR, CCPA, PIPEDA):

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a machine-readable format
• Object: Object to certain types of data processing

To exercise any of these rights, please contact us at info@mapsorix.com. We will respond within 30 days.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in Canada where MapSorix operates. If you are accessing our website from outside Canada, please be aware that your information may cross international borders. By using our services, you consent to such transfers in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information